EA Staff[Guide] How to save your game progress in The Sims Mobile
Link The Sims Mobile to your EA, Google Play, Game Center, Facebook or Twitter account to save your game. If you need to reinstall or switch devices, you can recover your game and pick up where you left off.
Don’t be that Sim — save your game.
WHY? GLAD YOU ASKED!
- You can play on multiple devices. Use your tablet at home for the larger screen, but play on your phone when you’re on-the-go.
- Lost your mobile device or bought a new one? No problem. You can bring your progress with you!
- You can recover your game progress. You might lose your game data if you do a factory reset, update your OS, or delete the app. If you linked to an account, you can get back in the game and pick up where you left off.
WHAT IF I DON’T LINK MY GAME TO AN ACCOUNT?
If you don’t link to an account, then you’ll play as a guest. This means your game saves directly to your phone or tablet.
This has some drawbacks:
- You can only play your game on the device you created it on. Get a new device? Your game will not be able to move over.
- You can lose your game progress. How? If you factory reset your device, install a major OS update, or delete the app, you can lose your game.
- If you lose your game progress, it’s gone forever. We can’t recover your game.
OK, SO HOW DO I LINK MY GAME TO AN ACCOUNT?
You can log in with Facebook, Twitter, Game Center/Google Play*, or your EA Account.
*Google Play: we have received reports from different players for whom Google Play is not properly restoring their progress. To be safe, please, use a different account to save your progress while we investigate this.
Android
- Tap the arrow pull-out tab on the right side of the game screen.
- Tap the Settings cog tab.
- If you see the message, "Sign in to Google Play to play on other devices and see your achievements", tap the Connect button.
- If you don’t see it, congratulations! You’re connected.
iOS
Make sure you’re signed in to Game Center
- Open your phone or tablet’s Settings.
- Find and tap on Game Center.
- Tap Sign in and enter your Apple ID and password.
- If you’re already signed in, you’re ready to connect your game.
Connect your game to Game Center
If you signed in to Game Center on your device, the game should connect automatically. You can check your game settings to be sure.
- Tap the arrow pull-out tab on the right side of the game screen.
- Tap the Settings cog tab.
- If you see the message, "Sign in to Game Center to play on other devices", tap the Connect button.
- If you don’t see it, congratulations! You’re connected.
EA Account, Facebook and Twitter
- Tap the arrow pull-out tab on the right side of the game screen.
- Tap the Settings cog tab.
- Tap the EA Account, Facebook or Twitter Connect button.
I JUST INSTALLED THE APP AGAIN OR IN A NEW DEVICE, BUT IT'S ASKING ME TO CREATE A SIM
You will be asked if you want to keep playing this new game and delete old progress or download your old progress once you log into an acount that has previous progress on it. To do that, you will need to play the initial tutorial, until the game settings are accessible in the right side of the screen.
Please, be careful when choosing which progress to keep, you don't want to delete the wrong save!
Source: https://help.ea.com/en-us/help/the-sims/the-sims-mobile/save-your-game-progress-in-the-sims-mobile
