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12 Replies
This sounds like a bug. Could you open a new post in the bug forum for this?
You can find the bug forum over here: https://answers.ea.com/t5/Bug-Reports/bd-p/the-sims-mobile-bug-reports-en
The bug forum has a small list with questions which might just help solving the problem!
Screenshots are helpful.
I'm seeing the same issue, too. This Sim is my first Sim. I've been able to retire and move out 3 other Sims. This one, however, can't be moved out!
The Sim should move out on their own after a few says. Could this be the solution?
I would think so, too. However, I was never able to actually move out that particular Sim. After I retired him, he's continued to hang out at the house. All of my other Sims eventually prompted me to move them out. It's just this one Sim that's never had the move-out prompt.
And the move-out prompt has always been un-selectable within the family portrait.
I just checked my house and he's still walking around, still in the family portrait, and the move-out option in the family portrait is still greyed out.
Could it be this known issue?
https://answers.ea.com/t5/Bug-Reports/Open-Retired-Sim-stuck-doing-activity/td-p/6800753I read the stuck-in-yoga issue. That's not the one affecting my case. The retired Sim walks around on his own and interacts with other objects. I cannot control him. He acts like a normal Retired Sim... with the exception that he does not Move Out on his own, and I cannot move him out.
I've attached a screen shot of him interacting with one of the non-playable Sims in my house.
Thanks!
Could you open a new post in the bug forum for this?
You can find the bug forum over here: https://answers.ea.com/t5/Bug-Reports/bd-p/the-sims-mobile-bug-reports-en
The bug forum has a small list with questions which might just help solving the problem!
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7 plus
OS Version 11.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003541761473
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Create a Sim, have them marry another Created Sim, age them out, Retire and attempt to Move Out. What do you expect to see? The Sim should Move Out. The button is greyed out.
What do you expect to see? The Sim should Move Out. The button is greyed out.
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7 plus
OS Version 11.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003541761473
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Create a Sim, have them marry another Created Sim, age them out, Retire and attempt to Move Out.
What do you expect to see? The Sim should Move Out. The button is greyed out.
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback
I have the same exact issue as described in this thread.
I described this issue (with screen shot showing the Sim who can't / won't move out) at the link below:
My Player ID is 1003448394603.
It turns out someone else has opened a similar bug report at this link: https://answers.ea.com/t5/Bug-Reports/Sim-Will-Not-Move-Out/m-p/6806380#M4114
I have added a "Me too" to that thread.
Thank you!