In app purchases not working
Hi, In app purchases are not working on Sims Mobile. I’ve managed to raise a case, but not getting anywhere. Anyone else having issues??
Forum Discussion
14 Replies
I tried doing a purchase but it keeps saying " no money was removed on your account " is it a bug? I checked if i am banned but my account is not. Even the sim festival i cannot purchase.EA_Solaire
EA_SolaireCommunity Manager
Try these steps, as well restoring the purchase. To restore your purchase, you can click on the Restore Purchases button in the Settings menu.
Let me know if you still have issues then.
Same thing happens to me im playing on IOS it just says transaction in progress restart game but when i do it wont let me purchase anything from the gameEA_Solaire
- EA_Solaire
Hey there SarahR1982
What device are you playing on, and what happens when you try to make a purchase- do you see an error message?
