cant add funds, or login into mainpage or EA acc

"NIMSWRATH;c-2226977" wrote:

"gamerdruid;c-2226804" wrote:
As mentioned here many times, only EA support can deal with funding issues. Contact them again.

I contacted them twice and they are just some indian or pakistan callcenter. They follow the idiot scripts and make you lose 30mins before they even understand what we are complaining about.

You should escalate this to them or those who made you moderator to escalate this issue. RAISE SOME HELL!!

I have not been able to buy funds for a month now.

For sure it is very very low on their priority list to help us. And you look like a clown making excuses and escaping any and all responsibility for taking action on these types of problems. You just say we should do it. But we are treated like fools by EA and our only other resource to look for solutions is here.

I escape any and all responsibility ON FUNDING ISSUES as I have no influence or contacts to escalate it within EA. You're entitled to your opinion about me, I won't share mine about you!

My role as moderator is to ensure that the forums are monitored and discussions don't develop into slanging matches between members - it doesn't extend further than that. This is common amongst all the moderators here. We do have contact with the developers (who have no ability to take action on funding issues either) which is why the game is still working as when an issue arises within gameplayer or general game access it is drawn to their attention.

when it gets to the point where you guys are too lazy to even take our money then it is time to call it a day for the game. Let envision/elephetarion come here and announce that the game is over.

In order to add funds you need to be correctly logged in. At present that is proving difficult.
The only place that help with funding issues is EA support.
Out of memory errors: Check you have the latest version of Chrome (or other browsers) and you're not using scripts. Scripts are the most common cause of out of memory errors.

"gamerdruid;c-2226285" wrote:
In order to add funds you need to be correctly logged in. At present that is proving difficult.
The only place that help with funding issues is EA support.
Out of memory errors: Check you have the latest version of Chrome (or other browsers) and you're not using scripts. Scripts are the most common cause of out of memory errors.

How about you do that. Because EA is full of crap.

I chatted with support, they are idiots!
They made me install origin app, deny the problem and after finally making them understand it is their online game they said: we know about the problem and are working on it!

So i said ok, when you finished? answer: no idea!

In the mean time i cant buy TA funds for weeks now.

Creditcards: dont work for payment
iDeal payment (always worked) : does not work now
Paypal : dont work 10048 error after red 404 page flashes.

I mean, come on, how long can you guys live under a rock? whatever you did to break it, it should be reverseable or fixed in hours.. days maximum. How can this go on for weeks????

How come there are no red flags going up if people cant buy funds for weeks???

The ability to buy funds has been a very long term issue. The ability sometimes is withdrawn from a particular route/payment method and sometimes for a particular location.

Unfortunately, the only place that can help about buying funds is EA support and as you have found out on this occasion they are unable to help too.

There has been an increase in lack of ability to buy funds over the Christmas and New Year period recently and they are looking into this difficulty. Unfortunately frontline support are never going to be able to give accurate timescales to the solving of these technical problems.

As mentioned here many times, only EA support can deal with funding issues. Contact them again.

"gamerdruid;c-2226804" wrote:
As mentioned here many times, only EA support can deal with funding issues. Contact them again.

I contacted them twice and they are just some indian or pakistan callcenter. They follow the idiot scripts and make you lose 30mins before they even understand what we are complaining about.

You should escalate this to them or those who made you moderator to escalate this issue. RAISE SOME HELL!!

I have not been able to buy funds for a month now.

For sure it is very very low on their priority list to help us. And you look like a clown making excuses and escaping any and all responsibility for taking action on these types of problems. You just say we should do it. But we are treated like fools by EA and our only other resource to look for solutions is here.

i love this thread

"gamerdruid;c-2227041" wrote:

"NIMSWRATH;c-2226977" wrote:

"gamerdruid;c-2226804" wrote:
As mentioned here many times, only EA support can deal with funding issues. Contact them again.

I contacted them twice and they are just some indian or pakistan callcenter. They follow the idiot scripts and make you lose 30mins before they even understand what we are complaining about.

You should escalate this to them or those who made you moderator to escalate this issue. RAISE SOME HELL!!

I have not been able to buy funds for a month now.

For sure it is very very low on their priority list to help us. And you look like a clown making excuses and escaping any and all responsibility for taking action on these types of problems. You just say we should do it. But we are treated like fools by EA and our only other resource to look for solutions is here.

I escape any and all responsibility ON FUNDING ISSUES as I have no influence or contacts to escalate it within EA. You're entitled to your opinion about me, I won't share mine about you!

My role as moderator is to ensure that the forums are monitored and discussions don't develop into slanging matches between members - it doesn't extend further than that. This is common amongst all the moderators here. We do have contact with the developers (who have no ability to take action on funding issues either) which is why the game is still working as when an issue arises within gameplayer or general game access it is drawn to their attention.

It has been 1 month now that i cannot add funds. Shit like this never happened before.
If you have contact to EA to resolve issues you cannot be picky and only use it to fix gameplay issues then a big FU on that. useless

If you refuse to let EA know people are getting pissed here then dont ask for sympathy when we call you out on being useless.

EA support is fucking useless. Some indian/pakistan fucking tech support crap with people working there at room temperature IQ that take 30 minutes to even understand the problem we are facing.

Unreliable.. Incompetent... y'all would be fired if i paid the bills. Maybe i should ask musk to buy this hellhole so he can fire all you gimps and weirdos.

Have a good day.

NIMS

Greetings Commanders,
As has been pointed out, contacting EA support about payment issues is the recommended recourse in this matter: https://help.ea.com/en/contact-us/?product=cc-tiberium-alliances&platform=browser&category=orders&issue=report-payment-error&isChannelSelection=true

If you are sure your preferred payment method is in order and validated then customer reps will surely be able to help you figure out whats the issue there.