your going to like this response!

KrustyBrand wrote:

fastshadow2 wrote:

KrustyBrand wrote:

direwolf987 wrote:
Did EA's helpline change to a bot system? I hope not, bot systems are basically useless.

It sounds as though fastshadow is using EA Help’s e-mail contact method, in my opinion the least useful of the three available.

I've had good luck using it in the past, quick responses and they always have made things right

Obviously, ymmv, but my experiences were fraught with difficulties. My primary gripe is that, however quickly EA responds by e-mail, that response time is going to be slower than it would be if the problem were being handled via chat or phone. This “time” issue is made all the more frustrating given the overwhelming propensity of EA’s first-line help staff to recommend the usual solutions that most users will have already tried. In general, I just find it quicker and easier to get past this first round of non-help when using the chat or phone contact methods.

maybe I'll try that next time or if i get another response that doesnt help this situation. Time is not that big of a deal to me because i will get every item anyway, but 500 is hard to come by with this event. It'll just take a little longer than expected. Im almost to level 12 already so im not sweating. Good ideas if i was cutting close due to time

they just got back to me, they are requesting a screenshot of the completed daily task :lol: like I screenshot every thing i do with the game. It happened yesterday and 3 days ago :roll:

hey Krusty, looks like your methods may come in handy. guess ill have to try to call to them or im out. if i get that daily challenge again, i will be screenshooting the entire episode next time :lol:

Proof they don't play the game usually - those first level people, and therefore normally have NO Clue what you are talking about...Causing multiple attempts to get what you are complaining about fixed.....