Locked out after latest update.
The latest/final update stopped me logging in. I’ve tried the usual steps: Updating the IOS Deleting and reinstalling Using mobile instead of wifi Installing on another device Logging out an...
Forum Discussion
General troubleshooting tips:
- Update your device software
- Check for any Tapped Out update in store
- Log out/Log back in
- Restart device
- Clear cache
- Make sure your device has more than 1.5 gbs of RAM
- Free up memory space (some devices may require 8-12 GB free space and Apple devices may require up to 10% of the total space free) IOS lies to you. regularly clear history of spotify and safari if you use them and make sure offload apps is turned off.
- Hard close the game and restart
- Load on another device
- Try a different wifi/connection/internet/broadband
- Change the date and time save and then change back to correct reboot
- Close all other apps before playing
- Only use the app icon to open the game not a notification
- Close any VPN before opening the game
- Accept or decline any pending friend requests
- Change your password at ea.com change your password to be less than 15 characters with only letters and numbers in it. (It can take a couple minutes to reflect it in game) Do not change your password while the game is open on a device
- Add a real mobile phone number, use this to log in if you have issues with email login
- If connected to EA/Origin: uninstall / reinstall game (Do NOT do this if you play anonymously)
Thank you for trying, unfortunately I’ve tried all of that and … it’s actually got worse. Updated to IOS 18 today, cleared out my phone, so have 100+ GB free, uninstalled and reinstalled the game and now it crashes when just attempting to login. *sigh.
How did you go with this? I’m having the same issue and I’m getting so frustrated. Did you find a way to fix yours?
