Forum Discussion

Seasoned Newcomer

1 month ago

Solved

0% gpu usage on apex

0% gpu usage in game. making the game barely playable due to massive fps inconsistency /drops

don't have integrated graphics tweaked motherboard settings, done fresh driver and game install, reset and removed all graphics config and steam startup config. gpu usage works perfect on other games. saw somebody else with the same issue as me with way better pc.

I am on 4070 super i7 12700k 32gb ddr4 ram xmp enabled(makes no difference enabled and disabled)

EA_LunardustCat
30 days ago
Could you provide a DxDiag report?

By the way, the team has recommended that players experiencing reduced performance especially since yesterday (5/26), consider rolling back any recent driver updates. This is separate from the earlier recommendation to update AMD drivers.

The team is also still investigating issues resulting in FPS drops or stuttering after killing an enemy, related to specific hardware.

7 Replies

EA_LunardustCat
Community Manager
1 month ago
Hi, sorry to hear you’re running into this.

Just to check, did you see 0% GPU usage in Task Manager? If so, that does not necessarily mean the GPU is not working, because when you tab out of the game to check, the game load can temporarily drop in the background, which may cause it to show as 0%.

For now, I’d suggest referring to this guide and enabling performance display to check your in-game ping and packet loss. That may help narrow down what’s causing the FPS drops.

Thank you.
BlakEbarnes
Seasoned Newcomer
1 month ago
Thank you for the response, i already have my performance overlay enabled and my wifi/ ping isn't an issue. Also when i use hwinfo after a game it tells me the max my gpu went to was around 10 percent which was other background apps like medal etc.
thank you!
EA_LunardustCat
Community Manager
1 month ago
How does your CPU usage look? It may be related to a CPU bottleneck.
BlakEbarnes
Seasoned Newcomer
1 month ago
apologies for the late response, i get around 30-40% cpu usage when im playing apex and similiar on most other games, but my gpu works on other games!
EA_LunardustCat
Community Manager
30 days ago
Could you provide a DxDiag report?

By the way, the team has recommended that players experiencing reduced performance especially since yesterday (5/26), consider rolling back any recent driver updates. This is separate from the earlier recommendation to update AMD drivers.

The team is also still investigating issues resulting in FPS drops or stuttering after killing an enemy, related to specific hardware.
EA_LunardustCat
Community Manager
16 days ago
Hi, it’s been a while since I last heard back from you. Just wanted to check whether the issue has been resolved on your side.
EA_LunardustCat
Community Manager
8 days ago
As I haven’t heard back from you in some time, I’m hoping that means this issue is no longer troubling you. If you have any other questions or would like to share anything, I’d be glad to see you around again.