EA's incompetence is not my fault!

Worst support, worst developers. It’s March, and I’m still dealing with objectives not updating. When I finally reached out to customer support, they had the audacity to tell me to post on the forum and hope it gets traction so the team might look into it.
You’re unbelievably shameless and incompetent in pretty much every way. I shouldn’t have to jump through hoops or beg for attention just because your game is broken. I shouldn’t take the hit for your incompetence. 
Fix your mess.