Cant play with friends

When I play alone in Rush I can do it normally, but when I try to play with friends (PSN) it gets stuck on “loading match…” and never moves forward. I also can’t play friendlies—it gives an error—and Pro Clubs has the same issue. This has been happening since FC25. It’s incredibly annoying not being able to play with your friends and everything being just error after error. Could you give me solutions or a refund for the game? Thanks in advance.