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JBui002's avatar
JBui002
Seasoned Novice
6 months ago

FC 26 Early Access Tournament Bug

I was playing the Early Access Tournament and while I was in the final and had won, because the game ended after 10:00 AM PST, which is the daily content time, the game didn't count the finals win, but it also did... As you can see in the screenshot, it says that I have won the event, but if you look at the other screenshot, because the game finished after the daily content time it thought I was playing in the first game "Round of 16" instead of the "Finals" I was actually playing in.  In one of the other screenshots it also shows that I have 4/5 entries left, which means I indeed have only enter once and won.  Besides this being one bug. I can't even access the tournament again to try to attempt to get the rewards because it thinks I had already won it; which I did. But, at the same time it's kind of a big deal that I can't get the limited rewards for early access. If you can please fix this issue fast and allow me to redo the tournament if you don't believe I had won it; or please just give me the rewards for, "Play 5" "Win Tournament." Since I did complete them but the game didn't think I did.

315 Comments

  • same thing, will it resolve? the tournament is already over and i couldnt participate in the next one nor got the rewards for it

  • Has anyone got an update on this? Beyond a joke really won the tournament didn’t receive rewards then was locked out playing again. Game always disappoints year on year.

  • AndrossEU's avatar
    AndrossEU
    Rising Spectator
    5 months ago

    Still nothing when i talk to support they say it is being investigated and tickets marked as fixed even though they are not.

  • Response from ea support on this issue

    I’ve checked the details with the team, and I’d like to inform you that this was a known issue on our end, which has now been resolved. I’m sorry to inform you that no compensation was issued for this. I understand this isn’t the resolution you were hoping for, and I sincerely apologize for the loss of matches and the time that was wasted.


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