Ideas

RRTX-CFC's avatar
RRTX-CFC
Seasoned Traveler
3 days ago

Premium Season Pass Not Unlocking last 4 rewards

The last 4 on premium pass arent unlocking. Says I need negative XP to unlock.  Why is this happening?  Any fix yet?  I've seen that his has been an issue for months on other season passes

achievements
missing content
pc
progress issue
updates

2 Comments

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hello RRTX-CFC​ ,

    If you are seeing negative XP to unlock, please make sure you quit Ultimate Team and restart the game.

    This is a simple step but it will resynchronize the Season Pass.

    When you come back, you might notice the level 27, 29 and 30 not showing the green tick, this is visual only. The rewards are correctly granted on the accounts.

    Let us know if the step worked for you.😊

  • RRTX-CFC's avatar
    RRTX-CFC
    Seasoned Traveler
    10 hours ago

    EA_Hux​ it took a few times, to slowly gather them all. but eventually all rewards were given.  thanks.