Xbox FC26 Mass “Coin Distribution” Permanent Bans

@EAHelp @EA_CommunityTeam

Over the last two weeks, nearly every day at around 18:10 Beijing Time, a group of clean Xbox accounts get the same red-mail: permanent ban for “Coin Distribution”.

Details:

• First email: “Terms Violation”
• Appeal → second email: “Coin Distribution”
• Case status: “Waiting on Studio” → “Declined”
• Penalty History: empty after appeal

Affected accounts (all same daily batch):

1. My main account(xbox ID: peterzhang80)– recent FC Points purchase, unused.
2. My RTG account(xbox ID: ty zhang8520) – started heavy play last week; zero trades.
3. Friends – normal SBCs, manual small buys only.

Common points:

• All Xbox.
• All hit ~18:10 Beijing Time.
• Zero coin farming, zero bots, zero transfers.

Attachments:

• 1st Red-mail( ban me have no reason)watch the mail's TIME

• 2nd Red-mail( I swear I didn't buy or sell any coins)

• Case pages. ( after the 2nd mail, the status turns to decline)

• Purchase receipts. (recharged the fc pionts, still leaving in my accounts)

• My RTG account also got banned yesterday, I just use it one week( at the same time 18:14pm Beijing time)

• My friends account(one of my friends, actually we have more than 10 members got banned in this week ) the funny things, He got the yellow ban after the red ban. THE 1ST MAIL ALSO IN THE SAME TIME.

• Screenshots from Chinese FC26 Tieba – same daily bans reported.(almost same time daily)

Request: Review batch. System error likely. Thank you.

Also, multiple Xbox players in Chinese FC26 Tieba forums reporting identical bans at the same daily window—screenshots there too.

Please check if this is a system glitch. Thanks for listening.