2 weeks and can’t get any help

Hello, I have made multiple attempts to get my issue fixed and I keep getting told to post on forums and I will hear from someone, but nothing ever happens. It’s a simple issue to resolve. I was claiming skate pass items and the currency ran out and suddenly I had accidentally bought more with the real orange currency. I just want this reversed back. The game is buggy and freezes and next thing I know something happened k did not want. You just need to remove 1400 skate pass currency and add back the 500 of the orange currency. I am really hoping for help and some consideration since this is a pre release game and I bought the $50 founders edition.