Ideas

dillon824's avatar
dillon824
Seasoned Newcomer
20 days ago

Can not launch into game.

I have cleared my cache, reinstalled the game, reinstalled EA Javelin Anti-Cheat, and tried launching in windowed mode and the game either gives me "Error Code : 1478078408 " , Grey Screens before the EA Skate "Splash Screen", or Freezes while the game is Configuring.

Also every time I've been able to get to the start screen is always ask me to update the "accessibility options". How do i also get this to stop.

I just wanna play the game.

4 Comments

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Hey dillon824​, I'm really sorry you've gone through so many steps, and still can't launch skate. 

    Could you please try a Clean Boot, which will disable other background programs that may be conflicting with the game? If the issue persists, please share a DxDiag

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    19 days ago

    Hi dillon824​ ,

    Thank you for sharing the DxDiag. You haven’t done anything wrong by providing it, and I appreciate you taking the time to help us investigate this. Let’s try repairing the graphics and Windows components first. These steps use Windows’ built-in tools and official driver updates:

    1. Download and install the latest Game Ready Driver for your RTX 5070 Ti through the NVIDIA app or NVIDIA’s official driver page. If the installer offers a clean installation option, please select it.
    2. Restart your PC after installing the driver.
    3. Open Command Prompt as administrator and run these commands one at a time:
      • DISM.exe /Online /Cleanup-image /Restorehealth
      • sfc /scannow
        Please allow each command to finish completely before restarting your PC. These are built-in Windows tools that check for and repair damaged Windows components.
    4. Go to Settings > System > Display > Graphics, select skate., choose Options, and set it to High performance so that Windows uses the RTX 5070 Ti instead of the integrated AMD graphics.
    5. As a temporary test, disconnect your additional monitor and turn off HDR before launching the game. This will help us rule out a display configuration conflict.

    Once those steps are complete, restart the EA app as an administrator and try launching the game again.

    Let us know how that goes. 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hey there, just checking in to see if these steps helped. Let us know if you still need any assistance.