The devs / tech team DONT CARE!

I’ve made post in separate forum threads over TWO months ago (1st regarding the charges SVB) (2nd regarding the missing skate insider rewards) and I’ve not only never gotten a response but they’ve never commented or continued to update us on the situations. Then after 2 months someone else on the tech team not even the original bug poster, claims these issues have been resolved. Just because you fixed the bug DOESNT mean the issues resolved! We’re still MISSING things from play test insider, and the fact I was DOUBLE CHARGED in the in-game shop.