I think the images below are self explanatory, but please - respond if you need more detail. Having to scrap potentially full-leveled DCs, to claim unleveled DCs, is BS.
Ideas
We had this problem last time, and many players expressed their dissatisfaction that they couldn't collect the shards because their DC inventory was full. And once again, CG is ignoring the problem even though there are simple solutions. Just send two emails. Send an extra email with the boxes and that's it. Or let the boxes be loaded into the inventory and only allow the predetermined maximum number to be upgraded. The constant red numbers in the inbox do get a bit annoying after a while.
But once again, as a CG customer, you get the impression that we don't give a **bleep** about you.
And once again, you wonder whether this game is still worth your time and money.