How that possible....
I was reporting a issue, after a lots of exchanges with more than 48H delay between each response, lasting for 2 weeks, now that..., the whole history cleaned up .....
Tried using the main support website and they told me to open a ticket using the ingame help leading to this useless chat bot.
You can't login to open a ticket.
They have no information about you or your account.
+48H wait for each interaction.
EA support is a scam.