Ideas
1. I renamed my current game folder to “The Sims 4_old,” which caused the game to generate a new folder. And then I moved my problem save into the new folder. There were no mods or CC installed. Using the Sim’s phone, I planned a trip to a Custom Venue added by the developers, but I still got an infinite loading screen.
2. I found a version of the save from a year ago and repeated the same steps as in point 1, but the result was the same: infinite loading.
3. I removed the expansion pack (EP20) from the game, launched the game, and saved a new version of the save file. Then I reinstalled the expansion, loaded the new save version, and tried planning a trip again, but I still got an infinite loading screen.
I don’t know what happened. I had previously traveled to Gibbi Point using the “Adventure Awaits” expansion feature, and everything worked perfectly. I always keep my mods updated. How can I fix this? I tried sending different households to different Custom Venue lots through the trip planning feature, and every single time I got an infinite loading screen. I waited about 20 minutes before force-closing the game because it clearly was not going to load. I’m not getting any errors in the LastException files or anything like that. Maybe I could send you my save file so you can take a look at it?
sure, I can take a look.
Just upload to googleDrive, onedrive or dropbox and DM me the link.
- 5 hours ago
I can't dm you, i don't have 'message' button. But I got lastException file.
```<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>d2294f50ab2029526a15a724</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2026-05-26 17:04:09</createtime><buildsignature>Local.Unknown.Unknown.1.124.63.1220-1.300.000.241.Release</buildsignature><categoryid>custom_schedule.py:403</categoryid><desyncid>d2294f50ab2029526a15a724</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'scheduled_assignments') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 231, in simulate File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 260, in _run File "T:\InGame\Gameplay\Scripts\Server\travel_group\travel_group.py", line 562, in _travel_group_end_callback File "T:\InGame\Gameplay\Scripts\Server\travel_group\travel_group_getaway.py", line 579, in end_vacation File "T:\InGame\Gameplay\Scripts\Server\travel_group\travel_group.py", line 512, in end_vacation File "T:\InGame\Gameplay\Scripts\Server\travel_group\travel_group_manager.py", line 236, in destroy_travel_group_and_release_zone File "T:\InGame\Gameplay\Scripts\Server\travel_group\travel_group_getaway.py", line 530, in remove_sim_info File "T:\InGame\Gameplay\Scripts\Server\custom_schedules\custom_schedule.py", line 403, in remove_sim_from_schedule File "T:\InGame\Gameplay\Scripts\Server\custom_schedules\custom_schedule.py", line 502, in get_sim_assignment_from_time_slotAttributeError: 'NoneType' object has no attribute 'scheduled_assignments'rtim=0 Client Session Time: 23.09 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,709,0,6222 Modded: False SystemInfo: Mac OS X Версия 26.2 (Выпуск 25C56) GPU: Apple M4 macOS Metal driver 0.0.0.0 Architecture: arm64 </desyncdata></report>
</root>
```If it says here that the schedule is coming through empty, it actually isn’t — it’s filled in, and I had already traveled to the selected venue before without changing anything.
By the way, the update didn’t help either. I still can’t schedule the trip.
Can I send a Google Drive file link here? I can’t message you in DM.
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