[BH] Small Business preset not saving properly/Error 13

Issue Description:
After creating a business, when attempting to save a business preset and then save the game, an Error Code 13 message appears. Exiting to Manage Worlds and re-entering the lot allows the game to save normally, but the business preset does not save. The issue occurs in a completely vanilla game (no mods/CC).

Expected Behavior:
Saving a business preset should complete successfully without errors. The preset should appear in the library for future use. The game should save normally immediately afterward.

Steps to Reproduce:

1. Create a business using the Businesses & Hobbies expansion pack.
2. Set up business details, activities, uniforms, etc.
3. Attempt to save the business as a preset (via the business panel).
4. Immediately after (or simultaneously), attempt to save the game (via menu).
5. Observe the error.
6. Exit to Manage Worlds and re-enter the lot.
7. Try to save the game again.
8. Check if the business preset was saved to the library.

Actual Result:

• Error Code 13 appears when trying to save the game after saving a preset.
• The game refuses to save until exiting to Manage Worlds and re-entering.
• After re-entering, the game saves successfully, but the business preset is not saved to the library.
• The preset must be recreated from scratch.

Additional Notes:

• Error Code 13 is a known Sims 4 save error, often related to file permissions, save corruption, or script mod conflicts. However, this occurs without mods and specifically when a business preset save is involved.
• The issue appears to be triggered by the preset-saving process interfering with the main save process.
• Does not occur when saving the game without creating/saving a business preset.
• Does not corrupt the existing save file (game loads and saves normally after the workaround).

Workaround:
Exit to Manage Worlds immediately after saving a business preset, then re-enter and save the game. However, the preset itself is lost.

Impact:
Players cannot reliably save a new business preset. Presets may need to be manually recreated multiple times, wasting player effort and discouraging the use of the preset feature.

Update: 
A Last Exception was generated for me. The preset did appear, but it didn't have any of the business activities saved to it.

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>8d4b9f7718e4ce369d15868</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-04-04 15:11:24</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>cpp_message.py:613</categoryid><desyncid>8d4b9f7718e4ce369d15868</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle zone load due to exception (EncodeError: Message is missing required fields: [b'presets[0].rules[0].with_whom.category', b'presets[0].rules[1].with_whom.category', b'presets[0].rules[2].with_whom.category', b'presets[0].rules[3].with_whom.category', b'presets[0].rules[4].with_whom.category', b'presets[0].rules[5].with_whom.category', b'presets[0].rules[6].with_whom.category'])
Traceback (most recent call last):

  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up
  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1858, in update
  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 300, in on_enter
  File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 668, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 1059, in send_business_data_to_client
  File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 790, in send_rule_presets_to_client
  File "T:\InGame\Gameplay\Scripts\Server\distributor\system.py", line 447, in add_op_with_no_owner
  File "T:\InGame\Gameplay\Scripts\Server\distributor\system.py", line 154, in add
  File "T:\InGame\Gameplay\Scripts\Server\distributor\system.py", line 221, in _build_journal_entry
  File "T:\InGame\Gameplay\Scripts\Server\distributor\ops.py", line 356, in write
  File "T:\InGame\Gameplay\Scripts\Server\distributor\ops.py", line 172, in serialize_op
  File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 613, in SerializeToString
google.protobuf.message.EncodeError: Message is missing required fields: [b'presets[0].rules[0].with_whom.category', b'presets[0].rules[1].with_whom.category', b'presets[0].rules[2].with_whom.category', b'presets[0].rules[3].with_whom.category', b'presets[0].rules[4].with_whom.category', b'presets[0].rules[5].with_whom.category', b'presets[0].rules[6].with_whom.category']rtim=0
Client Session Time: 54.89
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,676,0,6189
 
Modded: False
 
SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 3050 Ti Laptop GPU  32.0.15.7270, GUID: C42BB5F6-9FB4-11EF-984E-B45CECEBCF08
 
</desyncdata></report>
</root>

I can't save presets as well.It's broken for a while.

<?xml version="1.0" ?><root>

<report><version>2</version><sessionid>f5d9be603f62988269b6b82d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-15 17:19:09</createtime><buildsignature>Local.Unknown.Unknown.1.121.372.1020-1.300.000.234.Release</buildsignature><categoryid>cpp_message.py:613</categoryid><desyncid>f5d9be603f62988269b6b82d</desyncid><systemconfig/><screenshot/><desyncdata>Exception in &lt;function c_api_buildbuy_session_begin at 0x00007FF4AC822950&gt;, args: (277558587713625044, 2393571038), kwargs: {}&#13;&#10;EncodeError("Message is missing required fields: [b'presets[0].rules[0].with_whom.category', b'presets[0].rules[1].with_whom.category', b'presets[0].rules[2].with_whom.category', b'presets[0].rules[3].with_whom.category', b'presets[0].rules[4].with_whom.category']") (EncodeError: Message is missing required fields: [b'presets[0].rules[0].with_whom.category', b'presets[0].rules[1].with_whom.category', b'presets[0].rules[2].with_whom.category', b'presets[0].rules[3].with_whom.category', b'presets[0].rules[4].with_whom.category'])&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 183, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\build_buy.py", line 1150, in c_api_buildbuy_session_begin&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 675, in on_build_buy_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 1059, in send_business_data_to_client&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 790, in send_rule_presets_to_client&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\distributor\system.py", line 447, in add_op_with_no_owner&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\distributor\system.py", line 154, in add&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\distributor\system.py", line 221, in _build_journal_entry&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\distributor\ops.py", line 356, in write&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\distributor\ops.py", line 172, in serialize_op&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 613, in SerializeToString&#13;&#10;google.protobuf.message.EncodeError: Message is missing required fields: [b'presets[0].rules[0].with_whom.category', b'presets[0].rules[1].with_whom.category', b'presets[0].rules[2].with_whom.category', b'presets[0].rules[3].with_whom.category', b'presets[0].rules[4].with_whom.category']rtim=0&#13;&#10;Client Session Time: 23.75&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,661,0,6174&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 5060 32.0.15.9579, GUID: 41231F2C-1D93-11F1-B224-806E6F6E6963&#13; &#10;</desyncdata></report>

</root>

Hi! Same trouble yesterday. New save, fresh installation (new pc), no mods, no cc in my game. And code error 13 when i want to save the game. I confirm i have create a small business and save his preset. So it seems it can be the cause of the error. I tried to save as a new save... But when I want to save the new save it doesn't work. I'm very disapointed to have to create a new save every time because of all the bug there is.

I am experiencing the exact same issue. When I customise my buisness and save afterward it no longer works and I get error 13

Experienced this save error for the first time last night. Assuming it's related to B&H since I did in fact create a small business for my sim, but can't be sure. I sold the business but still couldn't save normally. However, I was able to 'save as', creating a duplicate save file. The original version did not save at all, but the duplicate did. I repaired my game after I confirmed 'save as' worked and then went to bed.

I tested it again tonight by going into the duplicate save and picking up where I left off and remaking the business. I'd saved the business presets the night this error occurred. However, they were not saved. This time, I did not save the presets, which was the only thing I did differently from last night. The save code error did not appear and I was able to save my game through several hours of building and some minimal gameplay. 

I've never had this error before and I've made plenty of small businesses and the only thing I can think of that was different last night was saving the business presets. I've made three small businesses within the same family on the same lot without any issues before, so this was a frustrating experience.

No mods/cc. Playing through the EA App on PC. 

I am getting the same error. I created a bakery with not mod/cc ever in this save and opened a small business and created a shop custom and now I am getting the Game Failed to Save: Error code 13. I tried to switch back to just a shop (nothing custom) and still code the error? There are no LE or crash reports. The preset I made does not show as it is saved? I can send the save but it is before I created the small business. Now that I created the small business I cannot save? I am trying to send you the save. Also the game is creating a tmp file in the saves? 

Thank you.