Broken Marketplace content: 23 Broken Items Across 7 Marketplace-Purchased Kits

I've been experiencing a ridiculous number of issues with Kits I've purchased through The Sims 4 in-game Marketplace, so I decided to watch videos of kit reviews to see which objects are supposed to be interactive and I am in actual shock.

There are currently 23 broken, unusable interactive items across 7 different Kits in my game. TVs, coffee machines, recliners and other interactive objects simply don't work!!

What's particularly frustrating is that this exclusively affects items from Marketplace-purchased Kits!! I've repeatedly repaired my game and uninstalled/reinstalled the affected Kits, but nothing fixes the issue.
On top of that, these Marketplace purchases don't appear in my EA App Library under Add-ons, which made me accidentally buy two Kits both on Marketplace and on the EA App!!

I've put together a list of all broken items, organised by Kit, below.

Basement Treasures Kit
SquareTube (TV) - object unusable
Brass Floor Lamp - object unusable; light can’t be controlled nor turned off
The Not-So-Mod Lamp - object unusable, light can’t be controlled nor turned off
Grandma’s Couch - object unusable
The Best Seat In The House (Recliner) - object unusable

Party Essentials Kit
Party Starters’ Disco Ball - animations not working
Good Vibes Wall Speaker - object unusable
The Curve TV by Screensure - object unusable
Party Starters’ Colorific Gobo (Light) - animations not working; light can’t be controlled nor turned off
“New Faithful” Turntable (Record player) - object unusable
Party Starters’ Fog Machine - animations not working

Riviera Retreat Kit
Timeless Tapers (Wall sconce) - object unusable, light can’t be turned off
“On a Silver Platter” Drink Tray - object unusable

Secret Sanctuary Kit
Gilded Gaze Frame TV - object unusable
Arcane Aroma Tea Tray - object unusable
Echoes of Elegance Granophone - object unusable

Modern Luxe Kit
The ArtFrame TV - object unusable
Vintique Record Player - object unusable
The Dreamer’s Chair - object unusable
Avant Chair - object unusable

Cozy Bistro Kit
Trattoria Bistro Bar - object unusable
Buongiorno Drip Coffee Maker - object unusable

Pastel Pop Kit
The Noodle Candle - object unusable; light can’t be controlled nor turned off

Has anyone else experienced this? Is EA aware of the issue? Because 23 broken items across 7 Kits is absolutely ridiculous, especially considering that this is paid content.

I'd really like to see EA address this issue and provide an actual fix.

Edit bc I read the thread with ppl complaining about similar issues:
- username: cimma00
- I use the EA App for Mac
- I would appreciate detailed instructions on where to find the files bc I can't find the "Application Support" folder.
Thank you.

P.S. OMG the live chat guy I just chatted with was horrible and extremely unhelpful. He advised me to buy the Kits on the EA App... AGAIN and he exited the chat after I sent him screenshots that proved that I do, indeed, have two kits purchased on Marketplace and on the EA App. Is this normal? I have never had this horrible of an experience with customer support.