Ideas

SmileyGirl1221's avatar
SmileyGirl1221
New Rookie
3 months ago
Status:
Needs Info

Build progress doesn't save, has disappeared when I return to the build

  • I play on a PC
  • Use Mods and CC, but I have turned them off, and the issue continues
  • I have recovered the save files, but the issue continues
  • I have repaired the game, and uninstalled and then re-installed it, but the issue continues
  • I have moved my Sims 4 folder to a drive with more storage and tried creating it as a backup, but the issue continues.

The past two weeks, I have been experiencing an issue whenever I'm in build mode. I make progress, let's say I decorated an entire kitchen. I save the game throughout and later exit the game, and back up that recent save. I return to the game the next day, that kitchen has gone. I am at a complete loss, as I have no idea what else to try. I have tried building on a different lot, in a new save file, but it still occurs. I have been working on an apartment block for the past 3 months, and now I cannot continue building it, which is extremely frustrating. My tray files and save files are up to date, and there is a new save file when I save the game, but the recent progress doesn't appear in the game.

To make matters worse, I can't even play in live mode as every time I try to load a household, I'm sent back to the maps! I'm aware lots of people are having this issue, which is why my problem with building is my main struggle, as there's basically no point in loading the game up, as I can barely play it.

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

14 Comments

  • SmileyGirl1221's avatar
    SmileyGirl1221
    New Rookie
    14 days ago

    Hiya, 

    I'm willing to do this but I'm worried that by turning off all my mods and custom content, going to that build and checking for this issue (which would mean I save it, with all the custom content I had used in that build), I won't be able to get the original build back as the CC furniture will be gone. I can't save the build to my library to keep it safe either, so if there's a way I'll be able to restore the build with all the CC furniture I had used then please let me know and I'll do this and send you the save file. Thank you

  • hello there! 

    i´m currently facing some problems with build buy atm, everytime i load up a lot, build something or place something from the gallery, save, go back to manage worlds mode, load up the lot again , its empty, like ive never built anything. i play with mods & cc, but i already put them out and the problem still occurs. its really bothering me since i cannot play the game right:(

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey everyone, if any of you are still encountering this on the latest game version (without mods), could you share your save file(s), as well as your Electronic Arts folder (the one that's in C:\Users\[your name]\Documents\Electronic Arts) with us?

    If so, can you send me a private message with a link to the file? You can find the instructions here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

    Thank you in advance!

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