After the 19 August 2025 patch, my game is literally unplayable.
I am able to load as far as the main menu, and I can choose a save to load, but I cannot load any lots. When attempting to load a re...
Ideas
Bluebellflora I know what a clean game is. This isn't my first rodeo. I have no idea what anyone else is doing, but when I say clean game, I mean a brand new fresh install with no mods, no custom content, no ANYTHING other than official DLCs.
No, the game installation is nothing to do with the Sims 4 folder. A clean game refers to the Documents > Electronic Arts > The Sims 4 folder only, not the game installation. If you have tried a clean folder and still receiving the error then maybe your issue is a system issue? Have you posted in the PC tech forum? I believe "break point" is a Windows specific issue The Sims 4 Technical Issues - PC | EA Forums
Bluebellflora I tried a clean folder and that did nothing to fix the issue, which is why I uninstalled and did a full reinstall (which also didn't fix the problem). I still can't load rental lots, but at least non-rental lots load periodically now. I don't think it's a system issue, unless there is also a problem with the latest update of Windows 11 that installed earlier today. My GPU driver is up to date as of today as well. I will try your "clean folder" again and see how that goes. I've already cleared my game cache and deleted user settings again, so fingers crossed that it'll just work as intended next time around
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- EA_Cade12 months ago
Community Manager