CAS altered pre set sims changing back

Could you please provide the following information

• Are you generally not using mods/cc in your game or did you just not apply any to the Sims you're making ? Please remove them and test without them if you do. Please pick a thread tag for that
• What platform are you playing on (PC, Mac, Playstation, XBox). Please pick a thread tag for that.
• What exactly is reverting ? The overall appearance or clothing/hair/accessories ?
• Did you create that Sim from scratch or do you have them from cupid's corner ?

Hi, yes I deleted my mods and decided to go vanilla a month ago. The game is running on my PC. The sim in question was generated from the dice option in CAS from the Gallery. The entire sim reverts hair, makeup, clothes ect.

Hi maddyblyth​ 

could be you got a Sim that was initially from Cupid's Corner then and uploaded to the gallery.

Would you mind uploading the Sim tot he gallery and posting the name here ?

hi, sooo i tried to upload the family to the gallery. everything was fine till i hit the upload button. the following error popped up "A sim name contains a disallowed word. Please return to Create a Sim and edit to resolve the problem". thinking it was due to the last names being different I changed them so they matched and tried reuploading. Nope, still the same error pop up.

Hi maddyblyth​ 

do you have anything in the description ? Try just putting Test there or something and just name the Sim one letter each for first and last name.

hey, nope. this time the same error highlighted the last name being disallowed (this is on the family box right before uploading to Gallery). That's after I changed the first and last name to single letters on her profile and wrote test in the description. Then changed "family last name" on that box to "S" and hit the upload button. the game then threw a new error code stating "Server Error. We could not process at this Gallery request. Please try again later.

Hm, strange. That error is supposed to be fixed.

Maybe the Sim has some bad data that won't allow it to upload. I take it you have the same issue when trying to save to the library ?

No, I can save to my library just fine.