Pets are being labeled as pet owners and they can't sign in the clinic when you visit the clinic so it doesn't work.
Edit By Crinrict: Added Tag to Title, Adjusted Title
Ideas
It's when I go to the vet I tested other pets and they all say the same thing pet owner under the pets so your sim can't check in pets for an appointment.
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- EA_Cade8 days ago
The Sims Team