Basic Info
- Platform: PC/Mac
- Mods: Unclear at this point.
- Game Version: 1.118.242
Symptom
When trying to load a world with a penthouse such as San Myshuno, or Ciudad Endamorada all I get is a white screen.
Information to provide
Please provide the following information when posting here. Please not that this thread is only for worlds that have apartments in there. See below for related issues.
- Are you a mod user ?
- If so, did you remove your mods/cc and still have the same issue ?
- What platform are you playing on ?
- Were you ever able to enter the worlds before on this save ?
- Have you edited any of the builds in the world ?
- Did you build any residential rentals on the penthouse lots ?
- Save games. Please upload your save files to a file sharing site and either post the link in this thread or DM them to me
Related issues
- White Screen when loading into a new world for the first time (aka newly bought expansion pack world): This is usually related to TOOL or other mods. Please use The Sims 4 Mods & Custom Content | EA Forums for help with this
- White screen occurring in worlds where you build residential rental lots: Please use this thread instead: [FR] White Screen when loading world with residential rentals | EA Forums - 5012933