Ideas

crinrict's avatar
8 hours ago
Status:
Reviewed

[CL] [LS] White Screen when loading world with penthouses

Basic Info

  • Platform: PC/Mac
  • Mods: Unclear at this point.
  • Game Version: 1.118.242

Symptom

When trying to load a world with a penthouse such as San Myshuno, or Ciudad Endamorada all I get is a white screen.

Information to provide

Please provide the following information when posting here. Please not that this thread is only for worlds that have apartments in there. See below for related issues.

  • Are you a mod user ? 
  • If so, did you remove your mods/cc and still have the same issue ?
  • What platform are you playing on ?
  • Were you ever able to enter the worlds before on this save ?
  • Have you edited any of the builds in the world ?
  • Did you build any residential rentals on the penthouse lots ?
  • Save games. Please upload your save files to a file sharing site and either post the link in this thread or DM them to me

Related issues

16 Comments

  • janyses's avatar
    janyses
    Seasoned Ace
    12 hours ago

    You built on the Ciudad Endamorada penthouse, or is it the original?

  • I've merged a few post with the current white screen thread but maybe there's something more going on now (and no, I haven't read all the post yet cause I don't have the capacity right now). Will go through later. 

    OK. So I read through most posts and made a new thread for now (might re-merge later depending on the results.

    Please provide the info asked in the first post. Thanks.

  • qt08's avatar
    qt08
    Rising Spectator
    11 hours ago

    I never built on the penthouse of Ciudad Endamorada. Actually, I never built anything in Ciudad Endamorada.

  • crinrict's avatar
    crinrict
    Hero+
    8 hours ago

    qt08​ Would you mind sending me your save game ? 

    Just upload it to a file sharing site and DM me the link)

  • janyses's avatar
    janyses
    Seasoned Ace
    8 hours ago

    qt08​ Yeah, that supports my theory.

    Well, it was tricky but I managed to get into San Myshuno. No more white screen.

    My penthouse was a residential rental😬. The fix was to enter the lot WITHOUT using the world selection screen and change it back to residential. If anyone wants to try, this is what I did:

    First, if a playable sim owns the rental, sell it through their "Owned Businesses" panel. If the owner happens to live in one of the worlds that won't load, go to a working world and send the sim there using the "Visit" icon that appears after selecting a lot. Then sell.

    Go to Manage Households and move the sim/family that lives in the penthouse to a different world.

    Play the family and start a social event that will allow you to choose any lot in the Fashion District. (or Nuevo Corazon, for Ciudad Enamorada.) For example, "Friendly Hangout." Once you arrive, end the social event. Find the penthouse and click its walls to "Visit Lot."

    After arrival, enter Build mode. Delete all extra rental units, if any, then change lot type to residential. Done.

    *I can't say for certain if the problem was the fact that I had changed the penthouse, or that it was a residential rental. Or both. So if you have not edited your penthouses, focus on changing any rentals in the world back to residential.