[DO] Food not arriving

I didnt create any social event to take them there, I just travelled using the phone and selected certain sims to come with.

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

My original post was merges with this one please see my original concerns here Dine out chefs stuck in a cooking loop waiters not delivering food | EA Forums - 12577903 
This issue happens any time with or without events 
no mods or cc vanilla player

16 GB RAM

15 GB memory 2nd SSD 1TB

11th Gen itel Core i5-11400 H @2.7 GHz, 2688Mhz

Graphics: NVIDIA GeForce GTX 1650 Ti, 4GB GDDR6

I have been adding some restaurants to my save recently, just to have some variety of venues for sims to visit and have been noticing this. I haven't encountered it as a customer, but rather than let the game spawn new randos for the restaurants, I have been using some of the pre-made townies and giving them restaurants. the Calientes and the Pancakes specifically, not that it really matters. so I played as them for a bit to get the restaurant going, hiring all the necessary staff and whatnot. And they mostly work fine, but just, every once in a while, a group will arrive, and be seated and then..... nothing. they will be sitting there for AGES and no food is delivered, tehre is no option to prioritize their food, nothing, they are just stuck there, getting angry because they aren't getting food. all you can do is close the restaurant to force them to get up and leave, and  then re-open it.