Ideas

PolideseusNZ's avatar
PolideseusNZ
Seasoned Rookie
2 months ago
Status:
Troubleshooting

Fast Horse Galloping Causes Lag and Freezes.

Hello,

I played for roughly an hour yesterday in Chestnut Ridge, and as my horse started galloping faster to travel home, I experienced a lot of lag which built up to the point my game froze. Then somehow my game turned to a 'The Sims 4' logo screen.

I feel like something may have been mentioned before of this, according to ChatGPT, but I wanted to submit my own bug report experience with this particular issue.

It will encourage my next forum post in the feedback section to ask EA to implement an autosave feature.

Kindest Regards,

Neuroli/Josh.

9 Comments

  • PolideseusNZ​  I read over your dxdiag and don't see anything in need of addressing.  But one of the most important details would be the error, if any, that happened at the time of this freeze.  Because a dxdiag only lists the last ten Windows errors, it's likely that the one from the freeze has been crowded out by newer (innocuous, in your case) errors, so I can't see what happened.

    If you're curious, you can find the old error yourself—the Reliability Monitor goes back 30 days.  Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

    Look for an error that happened at exactly the time of that freeze.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  

    You can also wait until this happens again, if it does, and look for a new error at that time.  If you don't see anything, check back in an hour or so—the Reliability Monitor doesn't always update right away.

    In general though, when you have a one-time problem that disappears on its own, and you don't see any other signs of trouble, you can ignore it.  Stuff happens, often for reasons that can't be explained without advanced or real-time debugging, and Windows is often capable of repairing simple problems before they take down your PC.

  • crinrict's avatar
    crinrict
    Hero+
    15 days ago

    To be sure, you've tried galloping again and it didn't freeze ?

    I'll check your DxDiag later. Bit crazy atm.

  • It was a one time thing, it did put me off playing The Sims 4 because I spent about an hour playing and then it suddenly lagged and froze. I guess I just need to save regularly. I had to force my laptop into shutdown mode, as if I recall correctly, once frozen on the introductory title screen (usually seen when opening The Sims 4) I couldn't exit it. 

  • PolideseusNZ's avatar
    PolideseusNZ
    Seasoned Rookie
    15 days ago

    Hey crinrict,

    Many apologies for my delay in responding. Somehow I haven't been getting email notifications for when my threads are replied to. Attached is my laptop's DxDiag, if it's still of any help to ascertain why I experienced the galloping lag that progressed to a freeze, and then a frozen Sims 4 intro scene title.

  • crinrict's avatar
    crinrict
    Hero+
    29 days ago

    Was this a one time thing that happened ? Was a loading screen needed to go home ?

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

  • PolideseusNZ's avatar
    PolideseusNZ
    Seasoned Rookie
    29 days ago

    Hello Crinrict, apologies for my delay in responding.

    • Mods/CC were not enabled at the time of the issue occurring.
    • I was playing TS4 via Steam on a dedicated gaming laptop.
    • The logo was simply 'The Sims 4' with the usual blue/diamond-looking background, there was no loading.
    • My game did not crash to the desktop, despite multiple attempts to close the game after the freeze.

     

    I hope the above helps, I do wish I recorded it, but unfortunately I didn't. Do let me know if there is any further information you require.

  • Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.
    • What platform are you playing ?
    • Was the logo a loading screen or could you give some more details what happened there ?
    • Does your game also crash to the desktop ?