[FR] Every tenant event successfully resolved is instead treated as a failure

I am having the same problem, and also in multiple saves

Adding that I have the same problem! Very disappointed :(

This has been going on for several weeks now. Every time there is a maintenance issue or other issue at the property, even if I send my SIM over there immediately to do the repairs. It will still say that I did nothing about it, and my rating decreases. Is there a fix for this?

This happens with every single type of event. Tenant revolt, maintenance issues, etc. It doesn't even acknowledge when I do the event actions such as "promise to improve conditions". I only needed to do that once, I did it with 3 different tenants but it remained uncompleted. My ratings continually drop and tenants break the leases because they are unhappy, even though I am doing the things required. The events also time out sometimes before I even get a chance to travel to the property

I will try that, thanks for sharing! ❤️

I FOUND A WORKAROUND (bc clearly EA cant bother)

the way i got it working will let you resolve the maintenance event for the tenant successfully while positively impacting the unit rating. it sadly will not count towards the "handle a maintenance event" aspiration task, but as i understand you can actually just cheat your way through that.

1. When there is a maintenance event that pops, click the impacted unit's door and "swap to household" (or swap control to the household through the world manager if you aren't living on the property with them).
2. Once you're now controlling the tenant, use your phone to go to the "Home" tab, and select "Call the Property Owner to Visit" (which is really your sim). DO NOT use the option to call them over and switch to them. You want your property owner sim to come in like an NPC almost lol.
3. Have the impacted unit tenant invite them in, and your property owner sim will do the repairs/whatever needs to be done, and it should give you a positive result and say the unit rating went up. I even got the little green house icon with a plus over both their heads.
4. swap back to your sim you were originally playing with and voila :) the unit will be positively impacted! it doesn't always go up a star obviously because not every event increases an entire star, but the last time i did it i went from 3 to 4 starts so it def worked for me!
5. cry

When I get a maintenance issue for one of my apartments and my sim goes to the property to fix the problem I get a notification that I failed to address the issue after completing the task and my rental property value went down instead of the notification for completing it.

totally agree with the comment above. the sims team really doesn't care about their game for bugs to sit around this long that make the pack unplayable. insane. 

I will add to this thread by reporting the same issue as the other people have described. With no offence but it is embarassing that a 5 month old plus bug is still present in the game, ruining the entire experience of a paid dlc. An entire 40 dollar dlc is unplayable and has been so for half a year. Absolute circus

Status is : need more info. What kind of info?? What can we tell you guys to help you fix it ??  I'm on a MackBook Pro, and the EA-app on a macOS Sequoia 15.3.2 ... Same issue as the others report:  If my sim goes to the rental house and fixes the issue according to the instructions in the popup, it comes up that they didn't do a thing and the tennants are unhappy. I tried to sell the house and buy another one, that didn't change the issue.  ??maybe it is about in what world you build the rentals? The very first house I had was a pre build in the "chinese" world, but some of the issues did not resolve right, but they were maybe my own fault. The next house was a download from the gallery, and placed it in (whats the name of the total empty) world. then issues only resolved if i called a expensive contractor from that point on. Also when I had a new house on a different plot.