[FR] Every tenant event successfully resolved is instead treated as a failure

I am having this same issue! It is so frustrating. I am trying to cut corners and avoid calling a professional so instead I go out to my tenants house to fix the issue myself. As soon as I am done fixing the issue, It instantly says I failed to take care of the issue and my rating goes down. :(

Every time an event comes up for a rental unit, I solve the issue but then a bubble comes up saying the issue was not resolved. Also the tenants never pay rent? 
Are none of the issues resolved in this expansion? 

 User barbermk426 - save file

I used to be able to successfully complete landlord events. I unfortunately am not sure when it stopped working. The only expansion I don't have is Horse Ranch, the only Game Pack I don't have is Star Wars, the only Stuff Packs I don't have are Crystal Creations and Paranormal.  I'm hoping it's not a kit that caused this, I have about half of them. 

Despite my Sim dropping everything, even blind dates, to go tend to her tenants needs, It is failing every time. 

Edit to add - I don't use any mods. 

 https://drive.google.com/file/d/1vwK6SuWvijng8K18eLES2yKZIuzi2Lbx/view?usp=drive_link

I am experiencing the same bug.  I recently re-installed the game on a new computer with no mods/CC.

I have same issue as everyone on this thread

I am having the exact same issue on my Mac as well, with no mods. Do we drop the link to the save files just in this thread or do we send it to someone specifically?

Edit here is the link to my save files. crinrict 

https://drive.google.com/drive/folders/12JnN_-gJpPBtjlp4hTOkgj77mswhojFZ?usp=sharing

Having the same issue. PC no mods

I'm experiencing the same issue, here are my saves: https://drive.google.com/drive/folders/1ad9ddWuou78bq6EbcsZ1Hcwpqd2yY9As?usp=sharing

Me too. I have a PC and no mods.

Still no updates on this? I am tired of failing every maintenance event even though I resolved the problem.