Ideas
When selecting my own households from My Library or The Gallery, there are notifications claiming I do not own packs or that content is not installed.
However, the content is both owned and installed and I can see it in my game.
When I place the households in CAS, the items are on the Sims. Thankfully, the items are not being removed and it's just a problem with the UI messaging. However, it does create a sense of confusion and panic when you are told you don't own the packs you used to create you Sims.
My game is up to date and the issue seemed to happen with the recent Marketplace patch.
My mod folders are currently disabled and have not been enabled since the last few patches.
I do not need to start a new save file as this is a gallery issue, which is access via the main menu. Save files are not required.
I have tried Repairing Game.
I have also verified the content is installed in the EA App, in the 'My Collection' tab of the Marketplace, and visibly as items in CAS.
My packs are all acquired officially and most are via the Creator Network.
Example 1: This household says 'You own everything used in this gallery item' but I get a 'Content not installed' message when placing the Sim. All content is actually installed and visible in game and I don't notice any removed items from the Sim.
Example 2: This household says 2 packs are 'unowned', yet they are installed and visible in CAS. The Sims are wearing the clothes when placed.
- jordans2439 days agoSeasoned Rookie
Example 1 is exactly what’s happening with me. No items are missing off my sim.
I’ve been placing lots from the gallery and my library now too, and this pops up on every single one. In only one instance did it tell me a build item had been removed. - RasiaSilver8 days agoNew Hotshot
I'm having this problem too except it's when I place my houses and community lots.
- muellerlamicka3 days agoRising Traveler
Same here and it's frustrating. Ugh!!! I love my Sims but I am seriously thinking of rage quitting. First time I am able to play my game after their stupid update and now it's another problem. It is neverending
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