Ideas
When selecting my own households from My Library or The Gallery, there are notifications claiming I do not own packs or that content is not installed.
However, the content is both owned and installed and I can see it in my game.
When I place the households in CAS, the items are on the Sims. Thankfully, the items are not being removed and it's just a problem with the UI messaging. However, it does create a sense of confusion and panic when you are told you don't own the packs you used to create you Sims.
My game is up to date and the issue seemed to happen with the recent Marketplace patch.
My mod folders are currently disabled and have not been enabled since the last few patches.
I do not need to start a new save file as this is a gallery issue, which is access via the main menu. Save files are not required.
I have tried Repairing Game.
I have also verified the content is installed in the EA App, in the 'My Collection' tab of the Marketplace, and visibly as items in CAS.
My packs are all acquired officially and most are via the Creator Network.
Example 1: This household says 'You own everything used in this gallery item' but I get a 'Content not installed' message when placing the Sim. All content is actually installed and visible in game and I don't notice any removed items from the Sim.
Example 2: This household says 2 packs are 'unowned', yet they are installed and visible in CAS. The Sims are wearing the clothes when placed.
I just had the "not installed - one item was removed" pop up after loading into a Townie home in HoB. I did not change anything, I did not play nor even visited the lot before. This was a new savegame. So what do you mean something got removed because it wasn't installed? The pack is installed.
And on the Gallery a bunch of Sims are marked with the green flag saying "using content you don't own" - even with household that are only basegame + one pack that I DO own.
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