My game crashed repeatedly after I tried placing stairs in another colour into existing stairs. First it was the stairs from lovestruck and then the same happend with stairs from other packs. I have ...
Ideas
Product: The Sims 4
Platform: EA App - PC
Which language are you playing the game in? English
How often does the bug occur? Every time steps below occur (able to be replicated in two saves)
What is your current game version number? 1.113.291.1020 DX11
What expansions, game packs, and stuff packs do you have installed? All except My Wedding Stories, Journey to Batuu, Jungle Adventure, Toddler, Kids Room, Spooky, Luxury Party and most kits (I have installed: Modern Luxe, Book Nook, Bathroom Clutter, Simtimates, Everyday Clutter, Pastel Pop, Desert Luxe, Blooming Rooms, Industrial Loft).
Steps: How can we find the bug ourselves? Create a fresh save and move into Inked Inlet. Grab "Industrial Loft Starter" by tinaveronika2 from the Gallery. Open a small business. Have the bottom floor be public and upper floors be residential. Have Werewolves Old Factory Stairs and Railing between these two floors. Edit, move, build or delete the stairs.
What happens when the bug occurs? The stairs are responsive at first and then stop after a few interactions. If I try to build stairs, the flag "Op generation failed" appears (screenshot below). Once the stairs stop responding, the game will not play, save, or exit. If I try to save or exit to main menu, I get stuck in infinite loading screens. This also happens if I just delete the stairs. There is a different set of stairs on the same lot that does not have this issue.
What do you expect to see? I should be able to modify the stairs and editing these stairs should not crash my game.
Have you installed any customization with the game, e.g. Custom Content or Mods? No
Did this issue appear after a specific patch or change you made to your system? After installing Businesses and Hobbies
Edit By Crinrict: Adjusted Tag, Adjusted Title
For about a week and a half, I've had issues with my game whenever I try to add stairs to my builds. I can't expand them, delete them, or anything. As soon as the stairs are involved, I can't exit the game and the save screen spins endlessly. I can't use the arrows to go back before the stairs were added either. The game doesn't technically crash or freeze. I can continue to build, but since I can't save, it doesn't matter because as soon as I force the game to shut down, all the process is obviously gone.
I'm swedish and I get a small red error message that says "processgenerering misslyckad" which I can roughly translate to "process generation failed". I've searched for this error message in forums but can't find it, so I'm assuming it's translated to something else.
I do use mods and I've done everything to figure out if I'm dealing with broken mods. I've updated and done the 50/50 method, but there's nothing. I've looked at script call fails and all of that.
What's also odd is it only happens on save files from before issue started. While troubleshooting, I've created a new save file (with all the mods still there and active) and that one doesn't have this issue.
I don't know what to do or how to proceed. I want to be able to use stairs in my builds and I don't want to abandon the save files where the issue appears!
Hi MarieCarro
could this be your error: Placing/Editing Stairs gives OP Generation Failed Error | EA Forums - 11976007
Did you test with no mods/cc at all on that save ?
It does sound like the same issue! On the new test save, I had the same mods and cc's active and the error didn't occur. I've tested different stairs and the same thing happens no matter which ones I try.
I've looked over it even closer and it appears to be something going on at a specific lot on just 1 of my saves now.
I've talked to the creators of my mods and cc's and they've checked my logs and reports. There's nothing on their side and because I get the error message, it must be something with basegame build that doesn't want to work on that lot right now.
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