Since buying the new enchanted by nature expansion pack, my game has been crashing a lot more. After a couple of hours of playing the sims, my game crashes and brings me back to my homepage without saving my game.
Ideas
Game crashing
5 Comments
- Charnnyaxx9 hours agoNew Spectator
I play on PC, I do have mods and CC however, I have gone through the outdated ones and deleted them and the issue is still occurring however not as frequent.
- crinrict3 days agoHero+
Hi OraPyralis
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back. - OraPyralis4 days agoSeasoned Newcomer
I am having this issue as well. I'm playing on a Mac and I do have mods/cc but I've tried removing them and clearing the cash and it still will randomly crash the game out without saving since I downloaded the enchanted nature pack. Also when I try to repair the game it pops up with a notice saying I don't own that content, which I do.
- crinrict11 days agoHero+
Could you please provide the following information
- Are you using mods/cc in your game ? Please remove them and test without them if you do.
- What platform are you playing ? - crinrict11 days agoHero+Status changed:NewtoIncomplete Report
About The Sims 4 Bug Reports
Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 20 days ago
Read First
- EA_Cade11 months ago
Community Manager