Ideas
I can't access it either. That IS dodgy. Since they don't know this forum exists, I will try to find another way to contact them. After 7 months, I'd love to be able to play my game again...
I sent him the link to this forum so I think he knows now but it's whether he actually passed it on like he said he would or not, which at this point, I doubt he did. It's really weird and super dodgy that they entirely removed any way to contact them. I've been looking everywhere for how to contact them and I literally can't. That link was the only way and now it's gone, EA are doing everything they can to prevent people being able to actually contact them and this thread is marked as "under investigation" but I think that's a load of bull. They're clearly not going to fix this and now you can't even ask for a refund. I tried to put in a refund request and I can't anymore. It goes nowhere.