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LightsaberLucy's avatar
LightsaberLucy
Seasoned Newcomer
3 days ago
Status:
Troubleshooting

I can not purchase or operate a business

I can not purchase or operate a business without it freezing my controls while the sim and the game continue on it's own. The sims "menu" in the bottom right corner looks smooshed like the sides were brought in on it. This is the same no matter which menu is selected. These only happen when trying to operate or purchase a business. Please help. All mods have been removed. I have repaired and uninstalled the game and even tried to reinstall it while wired in to the router. This is on a Mac computer. 

2 Comments

  • Hi LightsaberLucy​ 

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.