Ideas

da436c72247e15b5's avatar
da436c72247e15b5
Rising Newcomer
3 hours ago
Status:
Troubleshooting

Infinite Loading Screen after September 18th Update

So I removed my entire mods, save file, and tray files before updating my game, however going back into my game, I encountered the infinite loading screen, even without mods, save file and tray file in my game.

I get past the main menu screen but as soon as I select "Resume Game" I get stuck on infinite loading screen. I tried to create a new save file, still won't work. I've repaired my game 4 times but nothing works. I even deleted and re-installed my game, all without adding my mods, save and tray files back, and the game still gets stuck on infinite loading screen.

Please fix this issue because my game was perfectly fine before this update. What's the point of releasing an update if it's just gonna break the game even more?

2 Comments

  • Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.