The memorial portraits from the Life and Death Expansion Pack appear to be bugged as they no longer generate an image of a deceased sim, instead showing a blank white image.
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This just stated to happen to me too after the Aug 2025 update. Even my photos I had saved went black. Issues like this ruins long game play if I can't save their photos and its happening in save files that are only 2-3 gems in.
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- EA_Cade25 days ago
The Sims Team