The memorial portraits from the Life and Death Expansion Pack appear to be bugged as they no longer generate an image of a deceased sim, instead showing a blank white image.
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I am having this issue as well, repairing the game and deleting local thumb cache did not fix it.
Unfortunately, nothing fixes it. Compared to black-photo bug, this one cannot be avoided.
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- EA_Cade1 month ago
The Sims Team