The memorial portraits from the Life and Death Expansion Pack appear to be bugged as they no longer generate an image of a deceased sim, instead showing a blank white image.
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I am also having this problem with my Sims' graduation picture and with the 'In loving memory: Timeless Capture photo' at funerals. It has only just started happening to me. The first time I noticed it was 4 days ago when my sim graduated from university. It was working fine for me before that and the bug seems to effect all saves including new ones (at least, it does for me). I have noticed that I can no longer remove their gravestone from the crypt that came with Life & Death like I have before but I don't know if this is related to your problem of not being able to locate urns. I hope someone can come up with a fix for this soon. Good luck.
Same for me. To get all the way through Uni with no graduation pic is so sad.
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