Ideas
Hi.
I've had this issue ever since the august 19th update, here is the info I have so far:
- unable to get passed after the resume loading screen
- removed all mods - game still crashes
- put mods back and through Better Exceptions I received this error (image below)
- I am able to start a new game however, but when I do I always get a white screen before the logo appears.
I can send more info if needed. Thanks!
Hi skayemcd
Could you post your Computer's DxDiag?
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- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
- skayemcd30 days agoNew Observer
So after doing some research with a little AI, I think I may have found the issue. Looks like it has something to do with the shoe removal sign from Snowy Escape and it's targeting a NPC. Is this a known issue?
- crinrict30 days agoHero+
Hi skayemcd
I did find a bug report that's potentially the same but to be sure, I'll need your full LE in Documents without BE installed.
You can find them in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
*Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.*- skayemcd29 days agoNew Observer
crinrict Awesome. Thanks again for your help! I was able to trigger it again. Here is the LE file without BE installed.
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>852f487562e612ff690fe4af</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-11-08 19:53:32</createtime><buildsignature>Local.Unknown.Unknown.1.119.109.1020-1.300.000.226.Release</buildsignature><categoryid>resolver.py:1102</categoryid><desyncid>852f487562e612ff690fe4af</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: Trying to use SingleSimResolver with unsupported participant: ParticipantType.TargetSim (ValueError: Trying to use SingleSimResolver with unsupported participant: ParticipantType.TargetSim) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 1131, in <genexpr> File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 792, in _get_token File "T:\InGame\Gameplay\Scripts\Server\tunable_utils\tunable_object_generator.py", line 58, in get_objects File "T:\InGame\Gameplay\Scripts\Server\event_testing\resolver.py", line 1102, in get_participants ValueError: Trying to use SingleSimResolver with unsupported participant: ParticipantType.TargetSimrtim=0 Client Session Time: 27.67 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,589,0,6102 Modded: True SystemInfo: Windows 11 10.0.26200 GPU: Intel(R) Iris(R) Xe Graphics 31.0.101.5333, GUID: 0A1E0351-8556-11EF-A4A1-005056C00001 </desyncdata></report>
</root>