Ideas

masaEnd's avatar
masaEnd
Seasoned Newcomer
3 days ago
Status:
Troubleshooting

Loading Legacy Family Tree freezes game

"Incorrect connection occurs when there are 10 or more wives and 30 or more descendants.

Tree Collapse occurs when there are 50 or more descendants."

This issue occurred before the family tree update.

The new family tree freezes (app unresponsive), possibly because it has more than 100 descendants.

The family tree before the update displays without freezing (app unresponsive), but the tree collapses.

Possible cause:

The field displaying the family tree is not properly expanded.

[CM edit - unsupported language]

Edit By crinrict: Adjusted Title

8 Comments

  • I merged another thread into this one but now it seems there's missing some posts.

    Unfortunately I can't remember who posts so please repost if you posted in the family tree from dnoeponce​

    Meanwhile checking with an CM if it was eaten by the spam bot

  • crinrict's avatar
    crinrict
    Hero+
    8 hours ago

    Hi masaEnd​ 

    Would you be willing to share your save with me ?

    If so, upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.

  • masaEnd's avatar
    masaEnd
    Seasoned Newcomer
    10 hours ago

    game Version 1.121.372.1020 DX11  Japanese

    The result is the same whether you're using mods or not.

    Even without mods,

    when I open the family tree it freezes.

    It's completely black, but in reality, only the family tree frame and background are displayed. It's the same even if I wait for several hours.

    This has been happening since the family tree update;

    prior to the update, even if it was displayed, the chart would just collapse.

    Since the chart was distorted, I assumed it was because the specifications had been exceeded, so I don't have any screenshots.

    Using mod/cc, I was able to prove I have more than 100 children.

    Spouse: None is listed, but this has been happening since the current game version.

    It's the same even if I start a new game and set up a household; even if I'm bigamous,

    the "spouse" is automatically deleted due to the other Sim's profile.

    It's the same whether I'm using mods or not.

    This happens when I move around the map, such as "Going to work" or "Going out."

    By the way, in Japanese, when using mod/Mcc, the "配偶者" is left blank. This has been happening since the family tree update.

    Well, I messed around with the spouse and family tree functions, so maybe the mod creator didn't check things enough.

    Spouse = 配偶者

    Even with the "Royalty & Legacy Expansion Pack," the problem wasn't resolved. I've already purchased all the expansion packs, game packs, and item packs (excluding the kits), and I've played for 1,820 hours, so maybe it's time to stop.

    Is this a bug? Or a feature? I don't know, so I won't update the tag.

    If it's a feature, it just means that dynasties can only be expanded on a small scale or smaller.

    This is a machine translation, so please excuse me.

     

  • Hi masaEnd​ 

    Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do. Please pick a thread tag for that.
    • What is your game version ?
    • Could you post a picture of your family tree ? This sounds like you're reporting two issues.
  • crinrict's avatar
    crinrict
    Hero+
    13 days ago

    Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.
    • What platform are you playing on (PC, Mac, Playstation, XBox)
    • Please also provide any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
  • new update with family tree makes my game crash anytime i try to access family tree.

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