[LS] Cupid’s Corner not loading matches

Cupid’s Corner will load the original screen but will not load matches. It continually buffers the heart imagery. 

I own every expansion, game, and stuff pack as well as majority of the kits.

Edit By crinrict: Added Tag to Title, Adjusted Title

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!