Since the new update April 2026, I am experiencing gallery issues. Every time I go add a household (from gallery) my game freezes. I still move the cursor around but it will not let me add the household. Nor will it exit out. So I am forced to exit out of the game completely. Also, every time I load into the game I am met with “welcome to” all the game add ons I have. Expansion pack, game pack, kit. All of them. Or sadly sometimes I load into the game and it will say I don’t own whatever expansion pack or kit or game pack, when in fact I do own them. I again have to exit out of the game. So please like the post so the sims team will see this and fix this issues. Also I play on Xbox in case that was relevant.
Ideas
New gallery issue after April 2026 update
1 Comment
Comments have been turned off for this idea
- crinrict3 days agoHero+Status changed:NewtoDuplicate
Please create one thread per issue.
Consult the compiled list/use search to see what's already reported: [READ FIRST] Compiled list of reported Issues | EA Forums - 5052943
You can find more information on how the bug forum works here: General Information About The Bug Reports Forum | EA Forums - 4965007
The issues you're describing should already have threads.
Featured Places
The Sims 4 Bug Reports
Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 8 days agoRead First
- EA_Cade2 months ago
The Sims Team