Packs/Worlds showing as deactivated in-game/Not active after purchase

Everytime i view my packs it says that you already own this pack but it isn't installed but i have no idea where i can download them. And when i go to new game none of the pack clothes are there only the base game and cc.

I'm having the same issue. I have downloaded the packs through EA app but they're not showing up in the game. I've tried reinstalling the game and the app, running them as admin, clearing the app cache, etc. None of these are working.

I just bought Horse Ranch, and it is all downloaded and installed on the EA app. However, when I am in game, I go to the world menu and it says I own the pack, but it is not installed. I have tried restarting the game multiple times, uninstalling and reinstalling, but it doesn't work.

I literally bought the game today and it will not activate, the purchase went through, I've restarted the app, I've repaired the add Ons, I've cleared the cache, i even went through and uninstalled sims 4 and the EA app. Genuinely what else can i do to solve this i just wanted to play with the expansion pack and nothing i have done has worked.

I'm also having this issue but with at least 20 add ons. I've been trying to fix mine for now 4 hours and I'm beyond defeated. 

I downloaded three expansion packs and downloaded them but the game says i still need to install them. I deleted the base game and reinstalled it since my expansion packs would have to reinstall as well and that didnt work either  

I successfully pre-ordered ot, installed it in the EA-app, I cleared my cache, I even tried to restart my game after pulling all my mods from the Mods folder on my PC, and I still can't access the pack.

I downloaded an expansion pack, game pack, and stuff pack in a bundle deal this morning (before the update.) None of the BB items, CAS items, or new world are showing up. When I go to filter and attempt to select any of the three new packs, they appear unchecked and it states that I do not own their content. I reinstalled and redownloaded all of them at least five times each and nothing changes. I closed and restarted the Sims 4 app itself, and the EA app, and neither of those helped either. So, I basically spent money on packs that I cant even utilize or attempt to rebuy with "moola"..... 

Game does not recognize my Hobbies and Businesses pack even though it shows in my library on the EA site. I have uninstalled and reinstalled the pack but my game still does not recognize it.

Commenting to find a solution