I have this issue before the latest patch and even now it continues.
First time it happened, I tried to go back to my pre-issue save and I found out it happens once I enter CAS, change appearance and confirm. I tried to repair the game - didn't work. The only way to edit my sims appearance was to move and return them to household one by one. I also found out that this issue apparently goes years back for people.
I started a new save only to have it happen again as I tried to change the toddler's look again.
Frustrated, on 14th December, so after the latest patch, I removed the whole game, did a completely new instal and started a new save. Everything was okay for a while, I was able to edit the appearance when they had one child, no issues. Now, they have two children, one of them turned into a teen and I wanted to change his appearance. After completing the changes in CAS, I found out it happened again. I exited the game without saving. Then I removed all mods, went back to my pre-issue save, used "save as" to create a testing save, went to CAS, changed a sims look, the wives became sisterwives again, I saved the file and here is the save so please could someone finally fix this?