Ideas

neze4r8lqs8i's avatar
neze4r8lqs8i
Seasoned Novice
8 days ago
Status:
Needs Info

[PC/MAC] Cannot Load Into Lots after Aug 19 Update

After the 19 August 2025 patch, my game is literally unplayable. I am able to load as far as the main menu, and I can choose a save to load, but I cannot load any lots. When attempting to load a re...
crashing
error code
loading times
mac
pc
crinrict's avatar
crinrict
Hero+
3 days ago

Hi Ess27x​ Drizzlyside​ 

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.


Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

Also is this limited to a certain save or also new ones ?

Ess27x's avatar
Ess27x
New Spectator
3 days ago

I deleted the last exception files and also deleted localthumbcache file, so a new one would regenerate. This has solved the problem for now. I have even been able to re- add my CC back into the game without crashes. Thank you for the tip

  • crinrict's avatar
    crinrict
    Hero+
    3 days ago

    HI Ess27x​ 

    so this is solved for you ? Sounds like you still had some lingering mod stuff since you didn't delete the localthumbcache file. Always do that when you add/remove mods/cc.

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