Ideas

New Spectator

5 months ago

Status:

Awaiting Additional Reports

[PC/MAC] Game couldn't save due to error 13

I lost hours of playing due to my game not saving because of Error 13. I looked it up and it said it was likely CC/mod related -- but I do not have any of those downloaded. Edit By crinrict: Added ...

Community Manager

4 months ago

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!