Please use the following threads if you still have issues.
Black Photos (Patch 1.119.109) | EA Forums - 12878373
Paintings go white after putting them in inventory/Reloading game (1.119.109) ...
Ideas
Every time when I download a painting from the gallery and I put them in a wall in a lot, after I save and close the game, the next time I open the game again, the painting will be white, like a blank canvas. All the beautiful work a fellow simmer did, it's gone.
