Hi there! I'd like to inform you about an issue with the umbrella rack. As the title says, the interaction "Take an umbrella" no longer works for me. The interaction is immediately canceled, and nothing happens. I'm currently using no mods. I've tried deleting cache, repairinng the game and resetting my Sims, but no luck. So I guess this is really a bug. Could you please look into this issue? Thanks in advance! :)
Edit By crinrict: Added pack tag to title.
Same problem!
Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428
If this doesn't help, do you get any lastException files in documents ? Did you test multiple Sims ?
I tied the troubleshooting tips and tested with multiple Sims, but the problem still persists, sadly. I found 2 lastException files in my Documents folder, but for some reason I couldn't attach them to this message. So I'll just paste here the contents of the most recent file, in case it might help with this issue.
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>80e35ea6dcfcfc2a6a5be04c</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-07-18 17:50:06</createtime><buildsignature>Local.Unknown.Unknown.1.125.59.1030-1.200.000.711.Release</buildsignature><categoryid>interaction.py:2571</categoryid><desyncid>80e35ea6dcfcfc2a6a5be04c</desyncid><systemconfig/><screenshot/><desyncdata>pickupChooser on : Error instantiating affordance: (AttributeError: 'NoneType' object has no attribute 'always_start_inertial') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 222, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 523, in update File "T:\InGame\Gameplay\Scripts\Server\time_service.py", line 117, in update File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 231, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run File "T:\InGame\Gameplay\Scripts\Server\postures\transition_sequence.py", line 6757, in _execute_next_transition File "T:\InGame\Gameplay\Scripts\Server\postures\transition_sequence.py", line 6532, in _get_next_transition_info File "T:\InGame\Gameplay\Scripts\Server\postures\transition_sequence.py", line 5620, in _get_pickup_transition_info File "T:\InGame\Gameplay\Scripts\Server\interactions\aop.py", line 243, in test_and_execute File "T:\InGame\Gameplay\Scripts\Server\interactions\aop.py", line 221, in execute File "T:\InGame\Gameplay\Scripts\Server\interactions\aop.py", line 286, in interaction_factory File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 3421, in __init__ File "T:\InGame\Gameplay\Scripts\Server\interactions\base\interaction.py", line 5202, in __init__ File "T:\InGame\Gameplay\Scripts\Server\interactions\base\interaction.py", line 2585, in get_start_as_guaranteed File "T:\InGame\Gameplay\Scripts\Server\interactions\base\interaction.py", line 2571, in _get_start_as_guaranteed_for_content AttributeError: 'NoneType' object has no attribute 'always_start_inertial'rtim=0 Client Session Time: 16.53 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,743,3,6251 Modded: False SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1050 Ti 32.0.15.8266, GUID: 1983781F-5A26-11EF-8D78-9828A60159D1 </desyncdata></report>
</root>
I'm having the same problem too. Its not just my umbrella interaction, though. I also can't swim in Tomarang, make Nectar in horseranch or ski in snowy escape. The listed interactions either reset my sim or show up on the queue while game is paused and disappear when game is unpaused. I've uninstalled all my packs. Then, on a clean base game with no mods or saves I've reinstalled specific packs (that have issue with interactions) one by one to see if the issue still occurs with just the pack + base game. They still do. I'm not sure what else to do.... please help!
No, I didn't buy any kits. Also, I can't test in my own game the other problems 2873bd4c4d0ade9a reported, because I don't have the packs they mentioned. Maybe it's all related? Not sure if it matters, but I currently own: Get to Work, Seasons, Cats and Dogs, Growing Together and Parenthood.
The others are related to marketplace kits hence the question when 2873bd4c4d0ade9a said they had it too. They have their own threads:
Community Manager
Community ManagerHey everyone,
If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s) along with a video of what you're seeing?
If so, please send me a private message with a link to the file and the video. Instructions can be found here: [INFORMATION] How to Send User Files to The Sims 4 Team | EA Forums - 5048472
Thanks!
Hi, EA_mplsnow! I've just sent you my save file link privately. Thanks for your help, guys! =)
The Sims Team
